Delivery And Returns
Items will be usually dispatched within 1 working day after payment has been received.
Please see below for our shipment options:
- Sales £30 and over- delivery is FREE (British Mainland)- 2nd class RM (under 2 KG) and Courier (over 2 KG) will be provided
- Sales below £29.99 (dependent on weight) will be handled by Royal Mail using 2nd class RM starting at £2.99
- International deliveries under 2 KG will be handled by Royal Mail
- International deliveries over 2 KG will be handled by a courier (Parcelforce or UPS)
Returns & Refund Policy
Thank you for shopping at SDS Cool Stuff, if you are not entirely satisfied with your purchase, please email firstname.lastname@example.org
- You have 30 calendar days to return an item starting from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.